eTA Frequently Asked Questions

Explore common queries about the eTA (Electronic Travel Authorization) with these frequently asked questions to gain valuable insights into the application process and related policies.

Highlights

What is understood by the term Kenya eTA?

What is the main purpose of the Kenya eTA?

What advantages does the Kenya eTA offer?

How will the government benefit by introducing the Kenya eTA?

Who is exempted from the Kenya eTA?

What is the world's view due to this move?

What are the terms and conditions put in place for the eTA?

Is the eTA fee refundable?

What is understood by the term Kenya eTA?

The Kenya eTA is a partially automated system designed to assess the eligibility of travellers intending to visit Kenya. Issued and authorised by the Government, the eTA grants permission for travel but does not ascertain the traveller's admissibility into Kenya. Upon arrival, immigration officers will be responsible for determining the admissibility of the traveller.

What is the main purpose of the Kenya eTA?

The primary purpose of the Kenya eTA (Electronic Travel Authorization) is to assess the eligibility of visitors before they travel to Kenya. It serves as an authorization granted by the Government, giving permission for individuals to enter the country. 

However, it's important to note that while the eTA allows for travel, it does not conclusively determine the traveller's admissibility into Kenya. The final decision on admissibility is made by immigration officers upon the traveller's arrival in Kenya.

What is the appearance of the official Kenya eTA?

The official Kenya eTA exhibits the following visual characteristics:

Official Kenya eTA

What advantages does the Kenya eTA offer?

The Kenya eTA system offers convenient pre-trip procedures, allowing travellers to submit necessary information and documents comfortably from their homes, ensuring peace of mind regarding their eligibility for travel to Kenya.

Elimination of in-flight or on-arrival form-filling is a notable benefit for travellers, streamlining the entry process into Kenya.

Airlines also reap benefits from the Kenya eTA system, as it simplifies the check-in process. Carriers can easily verify travellers' authorization to travel, granted by the Government of the Republic of Kenya, through approved eTAs.

The implementation of the Kenya eTA is expected to enhance arrival processes in the Republic of Kenya by reducing queues during health, customs, and immigration inspections.

Furthermore, the Kenya eTA aligns with the Republic of Kenya's initiatives to digitise and modernise its governmental processes.

How will the government benefit by introducing the Kenya eTA?

The introduction of the Kenya eTA system offers several benefits to the government:

  • Efficient Processing: The eTA system streamlines the processing of incoming travellers. By collecting relevant information and documentation in advance, government authorities can expedite the verification process, leading to more efficient entry procedures.
  • Enhanced Security: The pre-screening of travellers through the eTA system allows the government to assess the eligibility of visitors before they arrive. This contributes to enhanced national security by identifying and addressing potential risks or concerns in advance.
  • Digital Transformation: The implementation of the eTA aligns with the government's efforts to digitise and modernise its processes. This transition to digital platforms not only reflects technological advancement but also improves overall government efficiency and service delivery.
  • Reduced Queues and Congestion: With pre-authorized travellers, the eTA system helps reduce congestion and long queues at arrival points. This not only improves the overall experience for travellers but also facilitates smoother operations for immigration, customs, and health inspections.
  • Data Collection and Analysis: The eTA system provides a structured platform for collecting and analysing data related to incoming travellers. This information can be valuable for statistical analysis, policy planning, and decision-making in areas such as tourism management and public health.
  • Revenue Generation: Depending on the fee structure associated with the eTA, the government can generate revenue from the authorization process. These funds can be allocated to support various initiatives, including the further development of immigration and border control systems.
  • Airline Collaboration: The eTA system fosters collaboration with airlines, as carriers can easily verify the travel authorization status of passengers. This collaboration can lead to more effective communication between the government and the aviation industry, promoting a harmonised and secure travel environment.

Who is exempted from the Kenya eTA?

All foreign nationals, regardless of nationality, need to apply for a Kenyan Electronic Travel Authorization (ETA) unless they fall under one of the following exemptions:

Exempt from Kenya ETA:

  • Citizens of East African Community (EAC) member states: Burundi, Kenya, Rwanda, South Sudan, Tanzania, Uganda.
  • Holders of valid Kenya Passports or one-way Emergency Certificates issued by Kenya Missions abroad.
  • Holders of Kenya Permanent Residence, valid Work Permits and Passes.
  • Holders of valid United Nation Conventional Travel Document issued by the Government.
  • Members of the Diplomatic Missions and International Organizations Accredited to Kenya.
  • Owners of private aircraft stopping over for refuelling in Kenya and who do not leave the precincts of the airport.

Therefore, anyone not in the above exemption categories, including citizens of countries like the United States, the United Kingdom, Canada, Australia, and India, must apply for an ETA before travelling to Kenya.

What is the world's view due to this move?

Kenya's introduction of an Electronic Travel Authorization (ETA) system has elicited a spectrum of reactions around the world, ranging from cautious optimism to enthusiastic support. Here's a breakdown of the different perspectives:

Positive Reception:

  • Boost for tourism: Many see the eTA as a positive step towards promoting tourism in Kenya. By simplifying the visa process and making it more accessible, Kenya expects to attract more visitors from Africa and beyond, leading to economic growth and job creation.
  • Increased regional integration: The move aligns with the East African Community's agenda of fostering closer ties between member states. Visa-free travel for African citizens promotes cultural exchange and strengthens regional cooperation.
  • Modernization of travel procedures: The eTA system is viewed as a step towards a more efficient and secure travel experience. It streamlines the application process, reduces paperwork, and minimises the risk of fraud.

Cautious Optimism:

  • Implementation concerns: Some experts express concerns about the effectiveness of the eTA system, particularly its ability to handle high volumes of applications and address potential technical glitches.
  • Security considerations: Security experts urge Kenya to ensure robust data security measures are in place to protect applicant information.
  • Concerns about fairness: Some argue that the specific countries included in the visa-free program might raise questions about fairness and potential economic benefits.

What are the terms and conditions put in place for the eTA?

Here's a summary of the key points:

Eligibility:

  • Nationals of 53 African countries are eligible for visa-free entry through the eTA system. 
  • Valid passport with at least 6 months remaining from your arrival date in Kenya is mandatory.
  • Proof of confirmed return or onward flight ticket required.
  • Sufficient funds to support your stay in Kenya are expected.

Application Process:

  • Applications must be submitted online through the official website.
  • Processing fee applies (higher for multiple entry options or premium processing).
  • Applicants must provide personal information, travel details, and passport data.
  • Decisions usually take 48 hours, with express options available for urgent needs.

Validity and Entry Conditions:

  • The eTA grants a single entry valid for 90 days from arrival in Kenya.
  • Multiple entry options are available for frequent travellers within the validity period.
  • Permitted activities are primarily tourism and business purposes.
  • Extensions beyond the 90-day period might require a formal visa application.

Additional Conditions:

  • Applicants must comply with Kenyan laws and regulations during their stay.
  • Engaging in illegal activities or overstaying your visa can lead to penalties and deportation.
  • The government reserves the right to deny eTA applications based on various factors.

Is the eTA fee refundable?

Upon submission of your eTA application, the application fee becomes non-refundable and non-transferable to another individual. This policy remains applicable even in cases of eTA denial or any deviations from your planned journey, including those caused by force majeure.

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